Below is a sample shipping policy tailored for a business sending items to customers in the United States:
Shipping Policy
Thank you for visiting and shopping at [ES (ASIA) CAPITAL CO.,LIMITED]. The following terms and conditions constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within [25 of business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time is [25 of business days].
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
[ES (ASIA) CAPITAL CO.,LIMITED] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
[ES (ASIA) CAPITAL CO.,LIMITED] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.